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Consultant: CT00095

This consultant is an accomplished programme manager with key capabilities in strategy design and implementation and providing IT solutions. He has over 15 years experience working with a range of big name clients.

In the last 10 years, he has delivered major Change Projects, Outsourcing Projects and IT Projects working across a number of sectors.

Key assignments have included a major process change programme for a major UK insurer, delivering a strategic initiative for a top 5 Life Assurance company and acting as an Interim Customer Services Manager and Business Architect. He has also delivered risk reviews, market strategies, CRM strategies and IT performance management frameworks.

Company worked for... Major UK Professional Services Firm Securities Services Company, Multinational Bank Software Services Company Major Internet Company KBC Bank Norwich Union Prudential Capita Group		Recent assignments... Strategic Planning Risk Management Process Improvements Performance Management Organisational Design Marketing Strategy and Planning IT Operations Interim Management Infrastructure Development and Solutions Customer Strategy Customer Service and Support Customer Relationship Management Change Management Business Transformation Business Process Outsourcing
Qualifications and skills... Acting as a change agent Context Diagramming Organisational Culture SAP Conflict Management Critical Success Factors Prince 2 Requirements management Complying with regulatory requirements		Knowledge Library Currently not published.